Privacy Policy

Effective Date: November 10, 2026
Website: https://aztileguys.com/

1. Introduction

Welcome to AZ Tile Guys (“AZ Tile Guys,” “we,” “our,” or “us”).

AZ Tile Guys is a professional tile installation company based in Phoenix, Arizona, providing residential and commercial tile installation and remodeling services throughout Arizona.

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, submit an inquiry, request an estimate, or communicate with our business.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website or contacting our business.

A. Personal Information You Provide

When submitting a contact form, requesting a project estimate, or communicating with our team, we may collect:

• Full name
• Email address
• Telephone number
• Project location or address
• Subject of inquiry
• Project descriptions and related information
• Other information you voluntarily provide.

This information helps us understand your project requirements and respond to your inquiries.

B. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type and version
• Device and operating system information
• Pages visited and browsing activity
• Referring website or source
• Date and time of website visits
• General website usage and performance information.

This information may be collected through server logs, cookies, analytics services, and similar technologies, depending on the tools enabled on our website.

3. How We Use Your Information

We may use the information collected for legitimate business purposes, including:

• Responding to customer inquiries.
• Providing information about our tile installation services.
• Preparing project estimates and quotations.
• Understanding project requirements and locations.
• Coordinating appointments and project consultations.
• Communicating about project schedules and services.
• Providing customer support.
• Improving our website and customer experience.
• Maintaining website security and preventing fraudulent activity.
• Maintaining business records.
• Complying with applicable legal obligations.

We will not use your contact information for unrelated marketing communications without an appropriate legal basis or consent where required.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the browsing experience.

Cookies are small text files stored on your device when you visit a website.

These technologies may be used to:

• Remember website preferences.
• Understand website traffic and visitor behavior.
• Improve website performance.
• Support website functionality and security.

You may manage or disable cookies through your browser settings.

Please note that disabling certain cookies may affect some website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

5. How We Share Your Information

We do not sell personal information in exchange for monetary compensation.

We may share personal information with trusted third-party service providers when necessary to operate our business, including:

• Website hosting and infrastructure providers.
• Website maintenance and technical support providers.
• Email and communication service providers.
• Website analytics providers, if enabled.
• Scheduling and project management service providers, if used.
• Contractors, subcontractors, or project partners when necessary to coordinate requested services.
• Other service providers supporting our business operations.

These parties may access information only as reasonably necessary to perform their services, subject to applicable contractual and legal obligations.

We may also disclose information when required by law, legal process, or to protect our rights, customers, employees, and business operations.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information to:

• Respond to inquiries.
• Prepare estimates and quotations.
• Maintain customer and project records.
• Manage business relationships.
• Address warranty inquiries.
• Resolve disputes.
• Comply with legal and recordkeeping requirements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of personal information, subject to applicable legal exceptions.
• Request information about how your personal information is collected and used.
• Opt out of certain types of data processing or targeted advertising, where applicable.
• Withdraw consent where processing is based on consent.

We will review and respond to privacy requests in accordance with applicable laws.

Arizona and Other State Privacy Rights

Residents of states with applicable consumer privacy laws may have additional rights regarding their personal information.

Depending on the applicable law and its requirements, these rights may include access, correction, deletion, data portability, and the right to opt out of certain data processing activities.

To exercise an applicable privacy right, please contact us using the information provided below.

9. Third-Party Websites and Services

Our website may contain links to external websites, third-party services, or other online resources.

These third-party websites operate independently and may have their own privacy policies and practices.

AZ Tile Guys is not responsible for the privacy practices, content, or security of third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

10. Children’s Privacy

Our website and services are intended for general audiences, homeowners, and business customers.

We do not knowingly collect personal information directly from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to address the information in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, technology, or applicable legal requirements.

Any changes will be published on this page with an updated effective date.

We encourage visitors to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or wish to exercise an applicable privacy right, please contact us:

AZ Tile Guys

Website: https://aztileguys.com/
Email: sales@mjdesignbuild.com
Phone: 480.485.3352

Business Address:

13832 N 32nd St, Suite 218
Phoenix, AZ 85032
United States

Office Hours:
Monday – Friday: 8:30 AM – 5:00 PM